Why can't I login to the website?

If you are experiencing difficulty logging onto the TACE Website, the problem is most likely caused by the version of Web browser you are using and the operating system on your computer.  How do you know if you this is happening to you?  Just go to the TACE website at: www.taceonline.org and try to "Log In" using your email address for the "User Name" and your last name for the "Password", then click "Login"

If the screen blinks and then reads "Welcome Your Name" then you have successfully logged in and should have not problem using the many features of this website.

If you get a message that reads "Wrong Password", contact me and I will work with you to fix the problem.

If you screen just sort of blinks and you don't get the Welcome message, then you have a problem.  The problem is that your web browser does not match your operating system:

If you are using Windows 98, you need to use MS Explorer 5.5.

If you are using Windows 2000 or better then you need MS Explorer 6.0.

Strange as this sounds, if you have the newer version of Explorer on your Windows 98 system, it will not work.  It has to do with the way the browser handles the JAVA Script files.

If this is your problem, you can either go to the Microsoft website and download the correct version of their browser, or ask your IT folks to update your system.

How do I add new members to our Institutional Membership, during the year?

There are a couple of ways to add new members, throughout the membership year.  If the new member is replacing an existing member, the easiest thing to do is login as the old member then edit that record to reflect the new members information.  This requires you to know the Username and Password of the old member.

Step 1:  Login to the website using the old members Username and Password.

Step 2:  Click on the "Update Account" link in the lower left side of the screen

Step 3:  Edit the fields that need to be changed e.g., First Name, Last Name etc.

Step 4:  Click on "Update" in the lower right side of the screen. 

If you want to add a new member without replacing an old member the easiest way is to have them go to the website and follow the links and "Join TACE", except they don't need to print off an invoice or send payment.

Step 1:  Go to the TACE Website.

Step 2:  Click on the "Membership Info" link.

Step 3:  Click on the "Click here to Join TACE" link at the top of the screen.

Step 4:  Fill out the form.

Step 5:  Click on the "Sign Up" link at the bottom right of the screen.

Step 6:  Have the "Point of Contact" for your school send an email to me with the names of the new members, with the wording: "Please add the following individual (s) to our current Institutional Membership" followed by their names and email addresses.

How do we renew our Institutional membership?

The best way to renew an institutional membership is to have one member designated as the "Point of Contact" for your college, login to the TACE Website and click on the "Renew Membership" link in the lower left side of the screen.  (Note:  You must be logged in with your current User Name and Password to have access to this feature.)  Then have that person list all the folks you want on this year's membership and forward to the Treasurer with your payment.

Step 1:  Login to the website using your current Username and Password.

Step 2:  Click on the "Renew Membership" link.

Step 3:  Click on the "Print Invoice" link

Step 4:  List all the name and email address for each individual you want on this year's membership.

Step 5:  Forward the invoice with payment to the Treasurer.  (Address is printed on the invoice.)

How do we register for the Annual Conference?

Each member must register for the conference, individually, as we need a separate invoice for each attendee.  The important thing is to make sure you log into the website as a member before you register as the invoice is priced according to your current status.  If you are a member in good standing, and you are registering early, you will receive the best rate.  If you are a member registering late, then you will receive a different rate.  The system determines the rate based on membership status and time of registration so it is important that you login before you start the conference registration process.

Step 1:  Login to the website using your current Username and Password

Step 2:  Click on "Conference Information" on the left side of the screen.

Step 3:  Read the information and then click on the "Click here to Register for the 2002 TACE Conference" link at the top of your screen.  Read an confirm the dates and rates for the conference, then click on "Proceed to Registration" link at the bottom right side of the screen.

Step 4: Review your personal information and the rate.  If everything is correct then click on submit.

Step 5:  Print a copy of the invoice and forward to the Treasurer with payment.

How do I delete individuals that are no longer members of TACE?

Simply send a note to that affect to the Treasurer and we will remove them from your account.

What is the Listserve?

Listserve is a web-based email program that allows you to send an email message to either 1 member; some members; or all members without you having to maintain a list of their email addresses and all responses are sent directly to your email address.  This is an excellent tool when used properly.

How do I use the Listserve?

Step 1:  Login to the website using your current Username and Password.

Step 2:  Click on the "List Serve" link in the lower left side of your screen.

Step 3:  Select whether you want the list ordered by Member Names or by Member College

Step 4:  Click on each name/college you want to send your email to and then click on "Include".  This will move the name or college from the box on the left, to the box on the right. 

Step 5:  When you have selected all the folks you want to email, click on "Next Step"

Step 6:  Type in your Message Subject and complete your email message then click on "Send". (Note you can add attachments)

How do I access the Membership Directory?

To access the membership directory you must first login to the website as it is not viewable from the public access side of the website.  Once you have logged in you can search the directory by  Name or by College, or both.  If you search by college you will be shown all the members that listed with that college in alphabetical order.  If you search by Last Name only, then you will be shown a list of all the member with that last name i.e., "Smith".  If you search by Name and College, you will only be shown those members with the same name and college.  The trick is to start with the most general search and if necessary, narrow you search from there.

Step 1.  Login to the website using your current Username and Password.

Step 2:  Click on "People" link on the left side of your screen.

Step 3:  Click on the "Click here to view the Member Directory" at the top of your screen.

Step 4:  Enter the information you want to search by (Last Name; First Name; College; or a combination)

Step 5:  Click on the "Search" button.

Note:  You can use the drop down list to select the college name you are searching for.  You should use this list as the search only looks for an exact match, so an extra space or abbreviation will cause the system to not locate what you are looking for:  e.g., Midland Cmty College is not the same as Midland Community College)